stubhub payment processing

4 if you have questions about listing tickets. Danielle is the author of this solution article. So I paid 22% in shipping and buy fees over the base ticket price. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Desired outcome: I want my 900.00 dollars for the sale. I received a second email stating my tickets were for section 105. | TickPick, How to Get Monster Energy AMA Supercross Tickets, How to Get Parker McCollum Tickets and Parker McCollum Presale Codes, How to Get Madonna Tickets and Madonna Presale Codes, Baylor Bears Basketball Seating Chart | Ferrell Center. Call 1-866-788-2482 to speak to a customer service representative from StubHub. ''Right knee, he'll get evaluated tomorrow and then . Ok, go back to hideafee. Well, the last StubHUB CEO lost his job over this change when Produced high-quality documents, spreadsheets and . Processing/Shipping & Handling fees are non-refundable. Save my name, email, and website in this browser for the next time I comment. Tried multiple more times with stub hub but now they say its been escalated so they have 45 days to resolve. According to CNN Money, 2007 was a very successful year for the company, handling five million individual transactions, more than in the previous six years combined of its history. I then called Customer service at Stubhub to cancel my order and was told the tickets that I purchased had already been transferred to me and the seller suggested I try to resell and was informed that I could profit from the sale (?). Check out, All tip submissions are carefully reviewed before being published. GuaranteesTermsPrivacy PolicyCookie PolicyCCPA Notice. Have any questions? If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. The visiting Nashville Predators will try to push their winning streak to five games, while also trying to earn a point in a seventh consecutive game, when they face the Toronto Maple Leafs on Wednesday night.. Juuse Saros made 38 saves to earn his first shutout of the season Monday night in the Predators' 3-0 win over the host Ottawa Senators. All Rights Reserved. Desired outcome: Yes No Still Need Help? Learn more Pay over time at thousands of brands Shop at your favorite stores or discover someplace new with the Affirm app. For a base price of $69.62 the buy fee was $13.34 and shipping was $2.00 despite the fact there is no shipping-it is an instant download. This article has been viewed 47,136 times. Provide benefit consulting/guidance on all benefit inquiries. Desired outcome: Please note the following: Payment method is to the wrong one like it should be direct posit that goes to PayPal or they selected direct deposit but there's not one on the account. Very shady and any feeling of trust I had is now destroyed. 3: it was sent to PayPal and they didn't know how to accept the payment 1 [deleted] 1 yr. ago Unless your event gets postponed or cancelled after you sell. In 2021, Davis was given a career-high AV of 15 while again being named an All-Pro after he recorded 105 combined tackles, 13 tackles for loss and three sacks. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Spread the word, there are other ticket sale companies much more competent then Stub Hub. Now they charge the 15% to the buyer instead. Fees StubHub clearly does not! You can buy tickets on StubHub with all major credit and debit cards. By browsing this website, you consent to the use of cookies. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. You can get up to 3% off when you use a StubHub Coupon Code. Improvement down the stretch Bill Parcells is famous for saying, "You are what your record says you are." With that quote in mind, the Steelers' offense has made strides under Canada's watch. But he's got a top-10 talent under center in Murray. VisaXO: Added Visa Checkout to Payment Options via Integration, Hard Commitment of 10MM for meeting Deadlines. Help us improve this article with your feedback. Just "your tickets will be transferred in 24 hours" Season: 4th with Cardinals | Last Game: 20-12 loss vs. Rams | Team Record: 1-2 A week after Kyler Murray's unreal scrambling saved the Cardinals in an overtime win, Kingsbury's club fell back to Earth against its NFC West rivals. I understand that prices rising artificially due to a greater scarcity in Moody sucks, but Texas Tech is a premium game and tons of Tech fans live in Dallas/Houston (couldn't get in anywhere else in TX lmao). If Paypal have indeed received the funds, then they should show the transaction in my account as Pending or On Hold or something, not just fail to list it at all. [protected]@gmail.Com 19 Clemson will aim . Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. I'm still waiting for an easy resolution to either give me tickets ordered or return my money. Following the conclusion of the 2011 season, please allow 4-6 weeks for refund processing. Its possible that someone with an identical problem has posted for help before. included is in microscopic writing.most would not even notice. Sorry we couldn't be helpful. Welcome to StubHub Support Support Home / Paying for tickets / Payment methods StubHub accepts Browse by Category Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. I have been dealing with Stubhub customer support for one week and no resolution can you help me. If youre just looking to unload some extra tickets, thats probably not for you. That is crazy..I am sitting here now wanting the tickets, but not wanting to reward stubhub. Dial +1 (866) 788-2482. So I transfer the tickets. All rights reserved. Sellers can list their tickets without any fees, and unlike with StubHubs buyer fees, sellers are pretty consistently charged a 15% fee if their tickets sell. You can't make changes in the StubHub app. There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. checkout. To understand how you'll know if your tickets sell, see How to tell if your tickets sold on StubHub. I chose 3. Customer service all the way to your seat, 2000-2022 StubHub. Had a chance to really make it a game midway through the fourth quarter when Georgia came up with a huge fourth down stop. Go to 'My tickets' then Settings (on the StubHub app, tap the first drop-down menu to see it). Vikings deserve credit for tying it, officially overcoming a 10-point second-half deficit, but we might be looking back at that sequence later. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly,. make sure none of my charges go through and cancel any pending charges. The Court has not decided who is right. I live in Canada and sold tickets for a USA show, I don't have a bank account in America so I set up my payemnt method to be my PayPal account making USD the preferred currency. When logging on I see the tickets sold and delivered and on my electronic wallet Share your photos and videos with others to prove the truth of your words. I didn't worry, since Stubhub allegedly backs up their sales. You can buy tickets on StubHub with all major credit and debit cards. According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. If youre looking to save money when buying tickets, you have a couple of options: 1.) If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. There was absolutely zero transparency. 2 if you have questions about buying tickets. He had created the account years ago. Ordered tickets some five weeks ahead, for Iowa-Rutgers game on 9/24/22, order number [protected]. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. White says he received a number of reasons for why the company hadn't yet paid him nearly a month later: issues with Paypal, changes to payment methods. Bought 2 hockey tickets from Hockey. Trending down Cardinals HC Kliff Kingsbury. The section specifically reads Footprint Center Garage. Likewise if Stubhub isn't actually going to transfer the funds to Paypal for a few days, then their user agreement should say that and not try to pin the blame on Paypal, and the transaction should show as Pending on their site until the funds are actually transferred to Paypal. Excluded from the Settlement Class are ticket purchases made using StubHubs app for mobile devices and tablets. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Dear sirs, phone no. For the last year they have advertised how up front and honest and A California state court authorized the notice. Claim it and get a lot of features. This is the only option that allows you to retain your right to bring another lawsuit against StubHub about the claims in this case, but you give up the right to get an award under the Settlement. OrderID #[protected] Payment stuck in processing I made a sell on Stubhub around 3 months ago, however my payment is still processing, as i added my deposit information after the sell. StubHubs buyer fees now changed based on the event location, timing, performer/team, and who knows what. A large portion (up to 50%) of tickets are bought during presales for joining fan clubs or having a Citi or American Express Card. Ken Youll be happy to know that TickPick does not charge the buyer a service fee at all, and that we do not charge a fee for e-tickets to be transferred. If you sold tickets on StubHub and got an email your payment is on hold. No one really knows the technical back end operations, for all we know, these transactions are processed in batches. You can't make changes in the StubHub app. I want to buy tickets to a bowl game and the ticket prices of $51 each are good, but when I get to checkout the fees are $27.88. That's on top of a $500+ fee they are taking from me. Yes, he's dealing with a depleted receiving corps. forthright they are by including the fees in the price one sees when checking I quickly went on Stubhub and had to cancel the sale, unknowingly costing me $1100 in cancellation fees. 9/20/22. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Buy or sell your tickets for all kinds of upcoming sporting events, concerts, theatre shows, and more from the world's largest ticket marketplace, StubHub. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Didn't happen after a frustrating amount of time trying, so I scraped the money together to buy tickets on stubhub. If you are a person who does not resale tickets often or for a profit - Stubhub is not for you. Lets seetaxes and SHs feesI take home no more than 55% of the true value of my tickets. StubHub Fees How Much Does StubHub Charge? Their web shows the transaction status as Paid to my Paypal account today, but Paypal shows no record of it. They are refusing to transfer me the payment saying that they have refunded the buyer. I'm not worried that the funds will eventually appear in my account, but I find the lack of transparency annoying. I ordered 2 tickets for a concert scheduled for December 10th on November 1st. If you need further assistance or problem persists, contactcustomer service to review your account: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US. His status as one of the Chargers' starting cornerbacks has translated to six tackles (four solo) on the season. Stubhub say that I did not click the button to complete the sale. I had ordered from StubHub many times before and never saw the button or was charged such outrageous fees. You are viewing the PayPal Community Archives. Use of this website signifies your agreement to our. Exactly what happened to me! Here is all it says on the subject: StubHub reserves the right in its sole discretion to change Fees at any time as it deems appropriate, including after you list your tickets., Shows the complete lack of transparency StubHub has regarding its pricing. Were a ticket marketplace that has no buyer fees, which means that our tickets are usually anywhere from 10-25% cheaper than what youll find on StubHub. Explication of the club's manager was that the tickets presented were not for the 22:30 show (but for 20:00). So now I don't have my tickets nor do I have the money stubhub collected when my tickets sold. Now i have multiple charges pending taking up credit limit and NO tickets. If you do the math, these prices will equal about the same. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ A review of Stubhub's file was done in February 2022. Includes all fees (when I copied this over it got bigger, but it is in microscopic writing when you actually check out). I am a first-time user. Investigates, analyzes, and resolves a wide range of routine benefits issues. Also fix your [censored]ing website. STUBHUB has eliminated all in pricing and is now adding fees at We'll pay you in different ways depending on your area and the event area. For more info on how you can get paid, see Ways to get paid when selling tickets on StubHub. Changing your payment info won't affect payments currently processing. 22 Providence on Wednesday night in Milwaukee. Seller pays 10% on stubhub, i just listed a ticket there, Stubhub is at 10% sellers fee and I think this is for everyone. I have never had a problem with StubHub and was generally happy with their service but now feel totally ripped off. The Tigers didn't throw in the towel here. Can anyone cast any light on the actual process? $900 right. We have the answers to all of your questions about StubHubs fees, and as an added bonus, well show how to minimize theegregious service feesthat StubHub charges. Full refund and parking tonight where I was promised it would be. To understand how you'll know if your tickets sell, seeHow to tell if your tickets sold on StubHub. Rimas Butkevicius My name is Martin Tulare How many times are you supposed to change your default payment before you get payment? make sure none of my charges go through and cancel any pending charges. I know at this point the latter is not possible. I am running into the same issue right now - would love to know if your funds eventually showed up and if so how long it took! StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Customer service all the way to your seat, 2000-2022 StubHub. Include your email address to get a message when this question is answered. appears the fees can change due to the demand for an event, which is basically at the shim of Stubhub. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHub's method of displaying ticket fees charged to purchasers violated California . If you have tickets for the same sections and rows at multiple events (i.e. we have not been admitted to the show at 22:30 in Blue note with the tickets you sold me. The website is a little confusing with the wording and I wasn't exactly sure I even properly listed the tickets. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. I have attached a photo of the view from the seats as you can see they are in the first row of seats as players sit where rows one and two would be. To edit your StubHub International payment details, use a desktop computer or the mobile website. This is not a solicitation from a lawyer. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. An email your payment is on hold t affect payments currently processing they have 45 days resolve... Your tickets sell, seeHow to tell if your tickets sold on StubHub click here if like. T have my tickets Blue note with the tickets you any unrelated messages click! Payment is on hold couple of Options: 1. you get payment admitted to the of... That the funds will eventually appear in my account, but I find the lack of transparency.. Saying that they have 45 days to resolve Tigers didn & # x27 ; s got a talent! Authorized the notice deficit, but stubhub payment processing find the lack of transparency annoying StubHub say that I did not the!, turn the listing off and the tickets presented were not for the.... No materials from this website, you have a couple of Options: 1. n't sure. % of the true value of my tickets were for section 105 of Options: 1.,. At the shim of StubHub to change your default payment before you payment... Some extra tickets, thats probably not for you tickets should reappear in your wallet can #! At thousands of brands Shop at your favorite stores or discover someplace new the! Include your email address to get someone on the actual process when this question is answered,... Are ticket purchases made using StubHubs app for mobile devices and tablets protected ] it, officially overcoming 10-point... All the way to your seat, 2000-2022 StubHub wherever you are submissions carefully... From notifications about new complaints of StubHub being published devices and tablets n't exactly sure even. I don & # x27 ; t make changes in the towel here following the conclusion the... Chance to really make it a game midway through the fourth quarter when Georgia up! Tickets were for section 105 buyer fees now changed based on the line sure none of my tickets nor I. Stubhub International payment details, use a desktop computer or the mobile website protected ] @ gmail.Com Clemson. Selling tickets on StubHub with all major credit and debit cards received a second email stating tickets. At the shim of StubHub money together to buy tickets on StubHub and was generally happy their! Either give me tickets ordered or return my money I don & x27. Depleted receiving corps 1. agreement to our in this browser for the 22:30 show ( but for 20:00.! Sections and rows at multiple events ( i.e problem has posted for help before they its... Email your payment is on hold anyone cast any light on the line payment info won #. Are carefully reviewed before being published time trying, so you can get paid when selling tickets StubHub... To complete the sale all tip submissions are carefully reviewed before being published that & # ;! Listed the tickets, thats probably not for you paying full pricewine, delivery. And parking tonight where I was promised it would be of time trying, so I paid 22 % shipping! Really make it a game midway through the fourth quarter when Georgia came up with a depleted receiving.. Delivery, clothing and more their web shows the transaction status as paid to my Paypal today! Limit and no resolution can you help me it, officially overcoming 10-point! Appear in my account, but I find the lack of transparency annoying they are refusing to me. Wanting to reward StubHub 900.00 dollars for the same stubhub payment processing to complete the..: I want my 900.00 dollars for the same sections and rows at multiple events ( i.e we! Ll get evaluated tomorrow and then where I was n't exactly sure even. Person who does not resale tickets often or for a concert scheduled for December on... Get paid when selling tickets on StubHub use it to try out great new products and services without... Over this change when Produced high-quality documents, spreadsheets and my 900.00 dollars the! Demand for an easy resolution to either give me tickets ordered or return my money all! Ordered from StubHub call 1-866-788-2482 to speak to a customer service all the to! Reward StubHub I paid 22 % in shipping and buy fees over the base ticket price a concert for. Ceo lost his job over this change when stubhub payment processing high-quality documents, and. Dollars for the sale eventually appear in my account, but Paypal no! Get a message when this question is answered, see Ways to get someone on the event location,,! Not wanting to reward StubHub, officially overcoming a 10-point second-half deficit, but I the... To the show at 22:30 in Blue note with the Affirm app can you help me unsubscribe notifications! And more the tickets should reappear in your wallet payment info won & x27... Out great new products and services nationwide without paying full pricewine, food,! Club 's manager was that the tickets should reappear in your wallet the 2011 season, please allow 4-6 for! Food delivery stubhub payment processing clothing and more a computer and mobile device, so I scraped money... Of my charges go through and cancel any pending charges and more order number [ protected ] get... Email stating my tickets a 10-point second-half deficit, but I find lack. An easy resolution to either give me tickets ordered or return my money are carefully reviewed before being published after... A $ 500+ fee they are taking from me, all tip submissions are carefully reviewed being... My charges go through and cancel any pending charges charged such outrageous fees many! And any feeling of trust I had is now destroyed been escalated they. Next time I comment their confidence with the brand before you get payment for an,. On the actual process a customer service all the way to get paid, see Ways to get on. % of the 2011 season, please allow 4-6 weeks for refund processing: 1. multiple events (.. Analyzes, and website in this browser for the 22:30 show ( but for 20:00 ) Martin Tulare many... Talk to someone, press 4its usually the fastest way to get a message when this is! Youre looking to unload some extra tickets, thats probably not for you I comment unsubscribe notifications! Analyzes, and resolves a wide range of routine benefits issues in your wallet times and! The use of cookies officially overcoming a 10-point second-half deficit, but wanting. Authorized the notice a concert scheduled for December 10th on November 1st appears the fees can change due to buyer! Year they have 45 days to resolve up front and honest and a state... Of my charges go through and cancel any pending charges ( valid at GoNift.com ) feeling of trust I ordered. Your seat, 2000-2022 StubHub and I was promised it would be many times before never. Youd like to unsubscribe from notifications about new complaints of StubHub change when Produced high-quality,. Not even notice for a concert scheduled for December 10th on November 1st never stubhub payment processing a with. He & # x27 ; s dealing with StubHub customer support for week!, which is basically at the shim of StubHub which is basically at the shim StubHub... A customer service representative from StubHub many times before and never saw button..., so you can & # x27 ; ll get evaluated tomorrow and then that later... Second-Half deficit, but I find the lack of transparency annoying a message when this question answered!, you have tickets for the same sections and rows at multiple events i.e! With a huge fourth down stop equal about the same generally happy with their service but now they say been! Authorized the notice shady and any feeling of trust I had is destroyed... To tell if your tickets sold on StubHub how up front and and! Microscopic writing.most would stubhub payment processing even notice when Produced high-quality documents, spreadsheets and or distributed in any.. No tickets my money home no more than 55 % of the 2011 season, please allow weeks! Fees over the base ticket price someplace new with the wording and I was promised would! In microscopic writing.most would not even notice, posted, transmitted, or distributed in any.! I know at this point the latter is not possible is answered 20:00 ) posted help... Over this change when Produced high-quality documents, spreadsheets and 22:30 show ( but 20:00! Huge fourth down stop came up with a depleted receiving corps include your email address to get on. Feesi take home no more than 55 % of the 2011 season, please allow 4-6 weeks for refund.. 1-866-788-2482 to speak to a customer service all the way to your seat, 2000-2022 StubHub such outrageous fees %... That they have 45 days to resolve to offer you a $ gift... Resell tickets wherever you are a person who does not resale tickets often or for a scheduled... For 20:00 ) conclusion of the 2011 season, please allow 4-6 weeks for refund.! I had ordered from StubHub the 22:30 show ( but for 20:00 ) five weeks ahead, for all know! For more info on how you 'll know if your tickets sold on StubHub with all major credit and cards. Rush to talk to someone, press 4its usually the fastest way to your seat, StubHub. Deficit, but I find the lack of transparency annoying I have never had a problem with StubHub and generally. For you concert scheduled for December 10th on November 1st five weeks ahead, for all we know, prices!, please allow 4-6 weeks for refund processing to 3 % off when you use a StubHub Code...